Project information

  • Name: Support-Hq Ticketing
  • Category: Ticketing Managment System
  • Technology: Php | Laravel | React | OpenAI
  • My Role: Full Stack Development
LIVE URL

Note

Each project in my portfolio represents work that I have personally developed. I am happy to provide video and code demonstrations upon request.

Project information

About Site

The support ticketing platform web-based application built on top of Laravel and React-Js with OpenAI integration. It is designed to streamline customer support and issue management. It provides responsive user interface and a RESTful API for efficient data handling. The platform utilizes a relational database like PostgreSQL to store ticket data, user information, and communication logs.

Features

  • Multi-Channel Ticket Creation

  • Automated Ticket Categorization

  • Intergation with GoHighLelvel

  • CRM & Chat System

  • AI-Assistant to auto respond

  • Advance reporting and analytics

  • User & role based permission & managment

  • Product based subscriptions